-
Fatima Ahmed
Customer Support

Hi, I am looking for some solution to update my account settings from the admin panel can you update me on this.

Help Agent Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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16

Live Agent

11:25 AM

Sure let me share the details how to change your account details from settings.

1 mins ago 6:25 PM

Wednesday, July 7, 2023

Application ID

2354545

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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34

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Commented on by Syed Ahmed

Sunday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

#foodpandacares #ridersassemble #togetherwecan Take care!

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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...
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34

Yesterday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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34

...
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Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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34

Today

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

1 Unread Message

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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...
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34

Backup File

242 KB

Backup File

242 KB

Backup File

242 KB

2354545 To find out about new exiting opportunity, kindly go to our careers page: www.ibex.co/careers/pakistan.
-
Shakel Nawaz
Online Order

I've just deleted some important files Can you help me ???

Agent Support Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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34

Support Agent

9:25 AM

Don't worry follow these step-by-step tutorial to bring them back.

1 mins ago 6:25 PM

Wednesday, July 7, 2023

Application ID

2354545

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
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34

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Commented on by Syed Ahmed

Sunday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

#foodpandacares #ridersassemble #togetherwecan Take care!

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Yesterday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
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34

...
...
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... +2
Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Reply
...
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34

Today

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

1 Unread Message

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
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34

Backup File

242 KB

Backup File

242 KB

Backup File

242 KB

2354545 To find out about new exiting opportunity, kindly go to our careers page: www.ibex.co/careers/pakistan.
TA
Tahir Ahmed
03219119119

Team, Please update me about the issues of the latest website design changes.

Design UIUX Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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21

Agent

1:18 PM

Sure we are working on the changes of the blog post design currenlty.

15 mins ago 12:15 PM

Wednesday, July 7, 2023

Application ID

2354545

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Commented on by Syed Ahmed

Sunday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

#foodpandacares #ridersassemble #togetherwecan Take care!

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Yesterday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

...
...
...
... +2
Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Reply
...
...

34

Today

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

1 Unread Message

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Backup File

242 KB

Backup File

242 KB

Backup File

242 KB

2354545 To find out about new exiting opportunity, kindly go to our careers page: www.ibex.co/careers/pakistan.
SR
Saif Raza
Online Order

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
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34

Ibex Pakistan

9:25 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

1 mins ago 6:25 PM

Wednesday, July 7, 2023

Application ID

2354545

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Commented on by Syed Ahmed

Sunday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

#foodpandacares #ridersassemble #togetherwecan Take care!

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Yesterday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

...
...
...
... +2
Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Reply
...
...

34

Today

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

1 Unread Message

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Backup File

242 KB

Backup File

242 KB

Backup File

242 KB

2354545 To find out about new exiting opportunity, kindly go to our careers page: www.ibex.co/careers/pakistan.
AR
Asad Riaz
Online Order

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Ibex Pakistan

9:25 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

1 mins ago 6:25 PM

Wednesday, July 7, 2023

Application ID

2354545

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Commented on by Syed Ahmed

Sunday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

#foodpandacares #ridersassemble #togetherwecan Take care!

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Yesterday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

...
...
...
... +2
Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Reply
...
...

34

Today

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

1 Unread Message

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Backup File

242 KB

Backup File

242 KB

Backup File

242 KB

2354545 To find out about new exiting opportunity, kindly go to our careers page: www.ibex.co/careers/pakistan.
AK
Ahmed Khan
Online Help

Hello, Could you tell me more about your project.

Project Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
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34

Bot Agent

3:25 PM

Ok, I'm transferring you to Agent Marrie, She will help you to choose best option for you.

39 mins ago 4:12 PM

Wednesday, July 7, 2023

Application ID

2354545

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Ibex Pakistan

10:30 AM

Thank for reaching out to us. Kindly go through the Job requirements shared on the post to see if you are the best fit

Commented on by Syed Ahmed

Sunday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

#foodpandacares #ridersassemble #togetherwecan Take care!

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Yesterday

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

I have gone through the job details and believe that I am perfect fit for this. Where should I apply for this?

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

...
...
...
... +2
Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Reply
...
...

34

Today

Ibex Pakistan

1:11 PM

Kindly share your details using the link present in the same post

Commented on by Syed Ahmed

1 Unread Message

Hi, I was wondering if I am eligible to apply for the post that has been announced on your Facebook page

Order Complaint Sales Id Umer Tahir Suggestion Feedback Offer Sad Mobile Sale Information Credit Card
Like
Reply
...
...

34

Backup File

242 KB

Backup File

242 KB

Backup File

242 KB

2354545 To find out about new exiting opportunity, kindly go to our careers page: www.ibex.co/careers/pakistan.
Case Forms
Complaint Forms
e.g. Customer support team
e.g. This Team belongs to Customer Support in Tokyo timezone
Support Channels
  • Automatic conversation assignment
    Distribute and balance the number of conversation assigned to agents in this group
Choose and assignment mode
Round robin assignment
Assign conversation to agents in a circular order.
Load balanced assignment ( Powered by EnteractRoute TM)
Distribute and balance the number of tickets assigned to agents in this group, based on channels. Edit the agent’s capping limit in EnteractRoute settings.
Round robin assignment - Manage skills
Assign conversation to agents based on their skills.
Agent availability
Allow agents to set their own availability status
Agents can set their status according to their activity. Admins and supervisors can still override an agent’s availability from the dashboard.
Centrally manage the agent availabilities
Admins and supervisors will manage the agent’s availability from the dashboard.
1-100 of 569
Users Roles Other Teams
  • -
    Ahmed Khan
    EMP-1254894

Agent, Admin

Support,Sales

  • -
    Nabeel Naseem
    EMP-895894

Agent, Subscriber

Support, Marketing

  • -
    Ijteba Sultan
    EMP-59894

Agent, Accounts

Support,Sales

Add Team Members
  • -
    Zain
  • -
    Taimoor
  • -
    Maham
  • -
    Saif
16 Team Members